In healthcare staffing, both hospitals and staffing companies alike are challenged daily by a growing number of software platforms angling to become a permanent part of the customer workflow. Most do this by trying to offer more and more functionality than the competition within their product, and as a result sell an “end to end” solution enabling the client to dispose of other no longer necessary applications or platforms. But what if those technologies are functioning well, and offer other value to the customer? This reality highlights the importance of supporting integrations within your tech stack. When systems work harmoniously together, they create a seamless experience for the client that not only boosts efficiency but also keeps workflows uninterrupted. In the upcoming weeks, let’s dive deeper into why embracing these integrations is essential for success in any organization.
Not Every Technology Can Do Everything
Every technology has its limitations. While some tools shine in specific areas, they may lack the features needed for other tasks. This can lead to frustration and inefficiencies when trying to force a single solution to meet all demands. The alternative can be worse; they often end up juggling multiple applications that don’t communicate well with each other. This not only complicates processes but also hinders productivity.
Our integration partner, Findd Inc., is a perfect example of why connecting two technologies is a far more elegant solution. We were recently reviewing some of their new time and attendance functionality and although we offer a functional module to manage time, the solution that Tom Loveland and Ryan Johnson from Findd have created has additional functionality that a customer might require and rely on. Instead of trying to scramble to create features that might be only required for a handful of customers, we prefer to offer a comprehensive suite of modern, RESTful APIs complete with all the necessary documentation to enable the flow of data seamlessly and bidirectionally between tools.
Supporting integrations allows organizations to leverage the best tools available without compromising functionality. Each system can maintain its strength while working together seamlessly, creating a more efficient ecosystem tailored to unique business needs.
Why Integration Capabilities Matter – Part I
